RETURN POLICY

You have the right to return the order or part of it, within 14 calendar days from the date of receipt. In case of return of the product / s, you will be asked to fill in the special Return Form in order to inform us about the reasons for the return . In the offer / discount products, the cost of the return is borne by you. In case of exchange, you are obliged to send the product / s in their original condition and if the special markings of the product (protectors,
Replacement: Our Company will do its best to replace the product you returned to us, whether this product is considered defective (same code, possibility to change size or color), or you have been sent the wrong code, or the size is not appropriate. for you. cards, labels) have not been removed, necessarily accompanied by the relevant exchange form and with the corresponding sales document. Return will be accepted only with the approval of the company.

 

The Return Form gives you the following alternatives:

Replacement: Our Company will do its best to replace the product you returned to us, whether this product is considered defective (same code, possibility to change size or color), or you have been sent the wrong code, or the size is not appropriate. for you. For the best possible service, we suggest that, within 2 working days from the date of receipt, you inform us either by phone or by e-mail about the desire to replace it. In case the replacement is not possible due to the unavailability of the requested product, we will contact you by offering you alternatives.

 

Refund: In case of return of the products, the refund will be completed within 20 working days from the date of receipt of the products.
For hygiene reasons, our company does not accept swimsuit returns, and jewelry, unless they are defective. All products returned to the warehouses of our Company are subject to meticulous quality control.